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What You Agree to When You Use net22c

These terms set out the conditions that apply to your account, your transactions via JazzCash, Easypaisa and Raast, and how we handle your data. Access to net22c depends on local law and is available only where your region permits.

Account ConditionsData Handling PolicyJurisdiction-Dependent AccessContact Rights
net22c What You Agree to When You Use net22c
HOW WE HANDLE YOUR DATA

Data, Security and Your Account Rights

We apply practical, account-level measures to keep your information secure and to give you clear control over what we hold. Here is what that looks like across the four areas that matter most to you.

Data Retention

We keep account and transaction records — including JazzCash and Easypaisa payment logs — for the period required to resolve disputes and meet regulatory obligations, then delete them.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to see which parts of the lobby you use most. You can disable non-essential cookies from your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you notice an unrecognised session, use the account security page to revoke it and change your credentials immediately.

Requesting Changes

To correct, export or delete your personal data, send a written request through email or live chat with your account ID. We aim to process straightforward requests within a reasonable period.

LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about these terms, want to exercise a data right, or need to raise a dispute about a JazzCash or Easypaisa transaction, these are the channels we monitor. Use the subject line that matches your query so it reaches the right team without delay.

Email Support Send your query, account ID and a brief description to our support address. Policy and data requests are handled by the compliance team and get a written response.
Live Chat Open the chat widget in your account dashboard for real-time help on transaction disputes, account access questions or policy clarifications during staffed hours.
Account Help Centre The Help Centre in your account settings covers common policy questions — data requests, account closure steps, and how to flag a disputed Raast payment for review.

Common Questions About These Terms

These are the policy questions we hear most often. If your question is not here, reach out through live chat or email with your account ID and we will give you a direct answer.

Access to net22c depends on local law and is available only in eligible regions. If you are in a supported region, these terms apply from the moment you create your account.

Yes. Submit a data access request via email or live chat with your account ID. We will confirm receipt and provide the information within a reasonable timeframe under applicable law.

Transaction records are retained for the period needed to resolve any outstanding disputes or meet legal obligations. After that retention window closes, records are deleted from our active systems.

We notify you before any material change takes effect — via email or an in-account message. Changes do not apply retroactively to transactions you have already completed before the notice date.

Open live chat or email support with your transaction reference number, the payment method used and the date. The disputes team reviews the payment log and responds with a resolution or next steps.

Contact us directly through email with the subject line 'Data Concern' and your account ID. If our response does not resolve your concern, you may escalate to the relevant authority in your jurisdiction.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.